Everything for hotel life. Nothing you don't need.
From the first enquiry to the paid invoice — without the bulk of a full hotel ERP.
Bookings & distribution
Reservations & occupancy plan
Enquiries, bookings and occupancy per room — daily to three-monthly, with search, filters and the source of every booking.
Channel managerAdd-on · CHF 29/Month
Booking.com, Expedia, Airbnb & Co. via Channex: availability and prices distributed automatically, bookings straight into the system — this helps avoid double bookings.
Direct booking (booking engine)Add-on · CHF 29/Month
Guests book directly via your website — commission-free. Rates, minimum stay and restrictions apply automatically.
Calendar sync (iCal)
Simple sync with Booking.com and Airbnb via their calendars — at no extra cost.
Rooms, categories & rates
Prices per category and season, weekend surcharges, minimum stay, arrival/departure restrictions, amenities per room.
Source & commission
See how many bookings and how much revenue come from your website, phone or portals — and what the portals cost you.
Guests
Guest portal & online check-in
Guests fill in the digital registration form before arrival, say how they will arrive and find their invoice online — no account, just a link.
Customer management
Guest records, companies with contacts, regulars and booking history — linked directly to reservations.
Emails in the guest's language
Booking confirmations and invoices go out automatically in the guest's language — set in the customer profile.
Garages & parking
Parking with an occupancy plan and EV charging spaces. Guests enter their car in the online check-in, osotel suggests the right free space.
Pickup service
Airport and station transfers, free or paid. Your own and external drivers (e.g. taxi), a trip view for drivers — the guest sees their driver with photo and the car with its number plate.
Billing & payments
Invoices
VAT-compliant, tourist tax, seasonal rates, cancellation with replacement invoice, sending by email. Swiss QR bill (CH) or SEPA QR (EU).
Online payment with Stripe
Guests pay invoices and deposits online by card, Apple Pay, Google Pay and, in Switzerland, TWINT — the money goes straight to the hotel account.
Partial payments & open items
Deposit, balance payment, several payment methods per invoice, overpayment warning, filter for open amounts.
Finances & cash closing
Revenue, expenses, profit, VAT and tourist tax, cash closing by payment method, CSV export for accounting.
Invoice designs
5 designs, your own brand colour and footer, invoices in 25 languages — or a custom design based on your template.
Restaurant, bar & minibar
Products and menus per outlet, charges straight to the room bill.
Team & operations
Dashboard
Your day at a glance: arrivals and departures with invoice status, what needs doing, occupancy for the next 7 days and your own shift — every role sees only what it needs.
Housekeeping
Cleaning status per room, checkout cleanings and special tasks, assigned to your team.
Maintenance
Maintenance tickets with priority and history, block damaged rooms with one click.
Staff & schedule
Shift planning (day/week/month), quick assignment, holiday balance per employee, printable staff badge with photo, PDF export.
Roles & permissions
Admin, team lead, reception, housekeeping, maintenance, bar, restaurant, garage, driver, staff — each role only sees its own areas.
Platform & security
Security & privacy
A separate database per hotel, stored in Swiss data centres, two-factor login via app or email code, automatic backups. Guest data can be anonymised in line with GDPR/FADP.
Access protection
Decide whether your team may work from anywhere or only on the hotel network and on approved devices — with exceptions for individual employees.
Your logo, your colours
Upload your logo and choose a colour theme — the app, invoices and guest pages appear in your hotel's look.
25 languages
German, English, French, Italian, Spanish, Portuguese, Dutch, Polish, Czech, Slovak, Hungarian, Romanian, Slovenian, Croatian, Serbian, Bosnian, Albanian, Macedonian, Bulgarian, Greek, Turkish, Finnish, Swedish, Ukrainian, Russian.
Made for your country
Currency, payment QR, VAT label and number format adapt to your hotel's country.
On your phone as an app
osotel can be installed on phones and tablets like an app — no app store needed.
Best to try it yourself
7 days free, cancel monthly — or we'll show you live.